About Hill HR
Based in Worcestershire, delivering an HR consultancy service in Worcester, Droitwich, Malvern, Kidderminster and the West Midlands. Hill HR works with small and medium sized business.
Our ethos here at Hill HR is to guide small businesses through those time-consuming HR processes that can feel like a minefield.
We pride our self on our values, which are to create positive relationships and to always act with honesty and integrity towards our clients; those who have entrusted Hill HR with their HR.
Hill HR provides affordable and flexible HR solutions to support your business need, putting the ‘human’ in human resources.
We deliver with enthusiasm, passion and (where appropriate) a sense of humour.
Meet the Hill HR team …….
Claire Hill – HR Consultant & Business Owner
Claire became an HR professional because of her passion for supporting business owners and managers with their employment and people matters ….. and because she’s an employment law geek! She understands how to partner a business to ensure HR solutions support the business, the culture and obtain the required outcome.
She is straight talking and offers business-focused, pragmatic advice and support.
Away from the business, she is a keen horse lover and spends time riding and competing. Having lived in Italy for many years, she loves to keep practising the language.
Whether you are just starting out on the road to employing staff or you already employ staff and wish to invest in HR expertise, Claire brings energy and enthusiasm to drive your business.
Claire can be contacted on 01905 885456, ext 100, or 07483 253984.
Laura Nind – HR Consultant
Laura has a solid background in HR having worked for some large manufacturing companies. As an HR Business Partner, she understands the day-to-day impact people can have on a team, the organisation and its productivity.
Laura has extensive experience in advising and supporting on HR matters. Her strengths lie in dealing with difficult and sensitive situations such as grievance and disciplinary cases, performance and absence management cases.
Laura is a mum to two girls, enjoys family life and travelling – always planning the next trip. She is also a School Governor for a Nursery School in Evesham.
Laura can be contacted on 01905 885456, ext 101.
How Hill HR works with clients; our pledge to our clients
Hill HR is committed to making a difference to your business. We do this by ensuring we deliver an outstanding service to every client we work with, every time.
Here is our service pledge to all of our clients:
- To be privileged to work with you and to never take that privilege for granted,
- Provide a service that delivers value for money,
Tailor our services to meet your needs – not the other way around,
Be transparent in relation to our costs, so you don’t get any surprises,
Always ensure you are aware of the options and risks available to you when managing an HR issue. Our advice will be given to protect your business and resolve HR problems in the best way possible and in line with your preferred outcome,
- Support, advise and inform you to the best of our abilities, and be guided by you as the business owner,
Be accessible to you ; you will always be able to get hold of one of our team and we will respond to your calls and emails as quickly as we can,
Always keep you updated,
Use plain speak – not HR jargon!
- Ask how we are doing and accept feedback from you.
What we won’t do:
- Give you general ‘helpline’ advice – for us it is personal! Our advice will be specific advice to suit your business,
- Over promise and under deliver,
- Tie you into long contracts with us that you cannot get out of.
It is important to the Hill HR team that we get to know our clients and understand their business and that they get to know, like and trust us. We will always visit your business and find out the issues that concern you and will build our relationship with you based on honest and frank conversations
The first ‘get to know each other’ meeting is free with no obligation to proceed.
We offer our HR services in the following ways, or we can discuss with you a bespoke service to suit your business and requirements.
Retained HR Service – ‘On Hand’
Designed for businesses who require ongoing support. On Hand provides responsive help and guidance ranging from the unexpected day-to-day reactive help to the longer term proactive HR business support.
The benefits of a retainer is that by regularly working together, the Hill HR team get to know you and your business. This is important to us to ensure our support meets the unique needs of your business.
For a fixed annual or monthly fee – with no tie-in, you will get peace of mind that you are in control of your people management and that your business is legally compliant.
Project or a specific piece of work on a fixed fee basis
You may need advice and support with writing contracts of employment, drafting a staff handbook or HR policies and procedures. Or you may have a particular project you need help with.
Where an accurate assessment can be scoped for a piece of work, we can work together for an agreed fixed fee.
As and when you need it/’pay as you go’ service – ‘On Demand’
HR support for those less regular issues as and when you need it. Instant, affordable access to HR help via phone, email or on-site. Ideal for businesses who do not need ongoing retainer support but still require expert guidance now and again.
We can also provide an additional pair of hands to compliment your existing team during periods of fluctuating demand.